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Customer Service

We never cut a corner

At Vic's Corn Popper, we believe that when it comes to creating the best-tasting gourmet popcorn, you simply can't cut corners. The same holds true with our customer service.

From our products, to our packaging to our delivery, you can count on Vic's. Should any aspect of your experience with Vic's Corn Popper not meet your expectations, please let us know and we will make it right.

All Vic’s Popcorn is Gluten Free & Nut-Free Environment

The Vic's Corn Popper main production/shipping facility is a nut-free environment. Any flavors containing peanuts or cashews are produced and packaged at a separate facility.

Still have questions about our products? Take a look at the following FAQs. If you don't find your answer, be sure to Contact us.

FAQ

We've changed our online pricing!

We love our customers and know that each and every one of you works hard for your money. Where we previously included shipping in the price of our products, shipping costs are now calculated at checkout based on your location—a change that will save many of our customers money by eliminating the need for a one-size-fits-all flat rate!"

How much is shipping?

Shipping options are calculated on the cart page, or in checkout using UPS, USPS & FedEX that calculates the most affordable options based the items and where they are shipped to.

Where can I buy Vic's gourmet popcorn?

Well, you've certainly come to the right place! Here at vicspopcornomaha.com, you can shop any time day or night. Check out our huge selection of Popcorn Tins & Canisters, Vic's Popcorn Gift Boxes, Vic's Popcorn Care Package, or The HUGE Popcorn "Bin Buster". We also welcome you to stop in one of our stores in Omaha – at Oakview Mall, Harvey Oaks, or downtown at 16th and Douglas.

Coupon Codes & Discounts

Please note, any coupon codes and promotions in newsletters are solely for website purchases only. They cannot be used at any of our physical stores unless otherwise specified. Sorry, no exceptions.

How is my popcorn shipped?

We ship anywhere FedEx delivers. Your order will arrive four to seven business days after being placed. Additional charges apply for delivery to Alaska, Hawaii, Canada, and Mexico, as well as rural route addresses. We are unfortunately unable to ship to APOs as we cannot ensure our product will be received. For orders to Alaska and Hawaii or if you need expedited shipping, please call us toll free at 1-877-330-VICS (8427). Please note that all orders submitted after noon CST or on a weekend or holiday may not be shipped until the next business day.

Are there additional canister designs available?

If you don't see the canister design you're looking for on our website, give us a call! Our toll-free number is 1-877-330-VICS (8427). Chances are we have it in our store or can get it for you.

Can I personalize my canister?

Personalized canisters are available! Call us toll-free at 1-877-330-VICS (8427) and we'll help you create a canister with the perfect message.

How many flavors may I choose?

If you are ordering canisters, you may choose one, two, or three flavors. If you are ordering a Vic's Care Package or Gift Box, you may specify the flavors of each of the poly bags included.

Do you offer gift cards or gift certificates?

At this time, Vic's Corn Popper gift cards may be purchased and redeemed only at our retail store locations.

Can I order popcorn without the canister?

Certainly! Vic's flavors are available in reclosable poly bags. Simply call us toll-free at 1-877-330-VICS (8427).

Are discounts available for corporate or volume orders?

Sure! We offer special discounts for large volume orders. Just call us toll-free at 1-877-330-VICS (8427) to place your order and discuss pricing.

If I ship items as gifts, will the paperwork show the cost?

No, only a description of the contents of the package and the sender is included in the paperwork. You will receive a separate receipt for the items you purchased.

Do you have nutritional information on your popcorn?

Yes we do for our Gourmet White, LITE, Original Cheddar and Gourmet Caramel.

Gourmet White

Serving Size 1 Cup
Calories 60
Protein 1
Carbohydrates 6
Fat 4
Sodium (mg) 85
Cholesterol (mg) 0

Gourmet White - LITE

Serving Size 1 Cup
Calories 40
Protein 1
Carbohydrates 6
Fat 2
Sodium (mg) 45
Cholesterol (mg) 0

Original Cheddar

Serving Size 2/3 Cup
Calories 110
Protein 1
Carbohydrates 20
Fat 3
Sodium (mg) 105
Cholesterol (mg) 0

Gourmet Caramel

Serving Size 1 Cup
Calories 110
Protein 1
Carbohydrates 20
Fat 3
Sodium (mg) 105
Cholesterol (mg) 0

Where do you come up with your flavors?

We're people who know what we like! So when something sounds good, we're happy to try it. We start with the highest-quality ingredients and work on our flavors until our high expectations are met. We've come up with our own as well as taken suggestions from customers. Once we start developing a new flavor, we head to the kitchen and begin our process of trial, taste and error until it's perfect enough to share.

Vic's Points

Effective immediately, Vic's rewards points aka Lootly cancellation.

As of January 1st 2023, any points earned from past purchases will be null, void & terminated for all future or previous purchases. Points have zero cash value. Any customer who wishes to use any accrued points must do so before this date, no exceptions shall be made for any reason whatsoever.

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